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Deposit, Shipping, 
Gu
arantee & Communication

Deposit

All our Bernese Mountain Dog puppies will come with AKC (American Kennel Club) Registration. Both Dam and Sire have been tested through DDC and GenSol Animal Genetics and tested 100% clear of all inherited diseases found in Bernese Mountain Dogs. I do guarantee the dog to be genetically clear for DM, SODB1, VWH.

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We require a $500 (non-refundable) deposit to reserve your puppy and the remaining balance is due upon pick-up or prior to the transport date. All puppies are available for limited AKC Registration for a fee. If desired, full AKC Registration is available for an additional fee. 

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Shipping

If possible, we invite you to come to our home to see where your new puppy was born. We also like for families to meet your puppies beautiful Dam. Our Bernese Mountain Dogs are raised in a clean loving home environment, not in a barn or kennel.

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SHIPPING:

Option 1: You fly in to either the San Antonio International Airport in San Antonio, TX or the Austin-Bergstrom International Airport in Austin, TX. We will meet you with your puppy and you can carry them on to your return flight home. Please check with your airline for pricing and restrictions.

COST: No additional fees. You will pay for your own roundtrip flight, plus any pet fees the airline requires.

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Option 2: We will be your puppy's personal flight nanny and will meet at the airport of your choice. We will personally take care of your puppy throughout the day as we fly to you and then hand them off to you and your family. 

COST: $500 fee, plus the cost of (1) roundtrip flight from either the San Antonio International Airport or Austin-Bergstrom International Airport to the airport of your choice.

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Option 3: We will work with you to coordinate transport via a Pet Transport company for ground transportation to you from our door to yours.  

COST: Fee is determined by the chosen Pet Transporter and paid directly to them.

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Option 4: The puppy may be shipped via American Airlines cargo. COST: There is an additional charge of $700 for the puppy's flight. This fee includes the airline charges, taxes and fees; a Veterinary health certificate; and a Petsafe carrier as required for the flight as cargo. *NOTE: American Airlines imposes temperature restrictions, so this option may not be available during warmer months. The puppy fee, plus shipping must be paid in full one week prior to the scheduled flight.  

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Guarantee

We agree to transfer the above puppy to the new owners as agreed to the purchase price set forth by cash or cashier’s check. All payments must be been made in full, when leaving or prior to the puppy leaving our home. If we ship your puppy, full payment must be received in time for us to verify funds or allow for the check to clear. Please allow up to 7 business days for checks to clear. At that time, you will be given the puppies AKC application for registration, health/vaccination records, microchip information, a take home Bernese Mountain Dog puppy information packet, and small bag of puppy food.

 

WARRANTY:

The puppy is sold with a 72 hour health guarantee. You must have your puppy seen by a Veterinarian within 72 hours. If the Veterinarian finds the puppy to be unhealthy, we will refund your money or replace your puppy. Your puppy comes with a lifetime guarantee against any BMD genetically inherited disease.

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NEW OWNER COMMITMENT:

As a condition of the sale of a Hill Country Bernese Mountain Dog puppy, the owner agrees to the following:

1.) Provide the puppy with a good, clean and loving home!

2.) The puppy will be routinely cared for by a licensed Veterinarian and provided the standard level of care.

3.) Make all reasonable attempts to follow the care instructions provided by the breeder.

4.)  If for any reason during the dog's lifetime, you, the original owner, need to find a new home for your Hill Country Bernese Mountain Dog, you will contact us first prior to rehoming the dog.

 

RETURN POLICY:

If after purchasing a Hill Country Bernese Mountain Dog puppy, you find that you cannot provide the dog with a good, clean and loving home, you have three (3) days to contact us and return the puppy to our home. Once returned to us, we will issue you a refund of the original cost of the puppy, less $100.00. If you must ship or transport the puppy back to us, you will be responsible for all expenses.

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AKC REGISTRATION:

We ask that you complete your new puppy's registration with the American Kennel Club to support the integrity and continuation of the breed. The litter's Sire, Murphy, is also registered with the United All Breed Registry and your new puppy is eligible to be registered there as well.

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Communication

If you are not able to come and visit us to pick out your puppy, we will correspond through texts, emails or visit over the phone via FaceTime, videos, and pictures of your new puppy! Please feel free to ask any questions. We will ask a lot of questions too as we want to be sure that our puppies are all going to loving homes!

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